Complete Kit Car Magazine

[Paul]

I recently realised that after renewing my subscription at Detling I'd not received any issues since.

Now one of my views is that you really get to judge a company by how they handle things that have gone wrong!

So I though I'd mention that it took only a couple of quick emails between myself and Justin at Complete Kit Car before :

• I had an apology
• A promise to get the 2 missing issues in the post
• An offer of a small extension to my subscription.

The parcel arrived this morning with the 2 missing issues plus an extra build magazine, several stickers and a DVD.

So a thumbs up from me! It's nice to deal with a company with "humans" in it these days.

[gtmdriver]

Justin is exactly the same when he's forgotten to pay me too!

Seriously though they do try very hard to get it right.